Privacy Policy

At sgleog.com (“we”, “us”, “our”, or “the Website”), we are committed to protecting your personal privacy and upholding the integrity of data protection as mandated under applicable data protection regulations, including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”). This Privacy Policy outlines how we collect, process, store, and protect your personal data when you interact with sgleog.com.

1. Commitment to Privacy and Data Protection

Your privacy is of paramount importance to us. We are dedicated to maintaining the confidentiality, integrity, and security of personal data collected through our Website. We adopt a privacy-first approach in our data processing activities, striving to provide transparent information and safeguard your rights at all times.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all personal data collected through sgleog.com and related services. For purposes of the GDPR and other applicable data protection laws, sgleog.com is the “data controller” of your personal data. This means we determine the purpose and means of processing your data. If you have questions about our data practices, you may contact us at [email protected].

3. Categories of Data Processed

We may process the following categories of personal data:

a. Usage Data
Includes technical data collected automatically through your use of our Website, such as browser type, IP address, pages visited, time spent on pages, operating system, and session logs.

b. Account Data
Includes personal identifiers provided when you register or create an account, such as your full name, residential address, email address, and telephone number.

c. Profile Data
Includes information regarding your account preferences, product interests or purchases, transaction history, and behavioral activity on sgleog.com.

d. Communication Data
Includes records of customer support correspondence, inquiries sent to us, and your interactions with our customer service agents or communication forms.

e. Technical Data
Includes device identifiers, internet and network activity, system configuration details, and data relating to the performance or diagnostic information from your device.

f. Transaction Data
Includes billing and payment details, shipping addresses, order contents, and relevant delivery and fulfillment data.

g. Preference Data
Includes content and communication preferences, marketing opt-in status, interests you may indicate, and analytic indicators of product relevance.

4. Legal Bases for Processing

We process personal data only when we have a lawful basis under relevant data protection laws. These bases include:

– Consent: Where you have explicitly given us permission to process your data (e.g., subscribing to a newsletter).
– Performance of Contract: Processing is necessary for fulfilling obligations under a contract entered into with you (e.g., processing an order).
– Legitimate Interests: When processing is necessary for our legitimate business interests, provided your interests do not override ours (e.g., fraud prevention, platform improvement).
– Legal Obligation: Where we must process your data to comply with a legal or regulatory mandate.

5. Your Rights Under the GDPR and CCPA

Subject to eligibility and applicable law, you have the following rights regarding your personal data:

– Right of Access: You may request a copy of the personal data we hold about you.
– Right to Rectification: You may request correction of inaccurate or incomplete data.
– Right to Erasure: You may request that we delete your personal data, subject to legal exceptions.
– Right to Restrict Processing: You may request that we limit processing of your data under specific conditions.
– Right to Data Portability: You may request that we transfer your personal data to another service provider in machine-readable format.
– Right to Object / Do Not Sell (CCPA): California residents may object to the sale of personal data or marketing uses.
– Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of your data rights, please contact us at [email protected]. We may request additional information before processing your request to protect your data security.

6. Security Measures

We implement appropriate technical and organizational measures to secure personal data, including but not limited to:

– Data encryption in transit and at rest
– Role-based access control and two-factor authentication
– Regular system patches, intrusion detection, and anti-malware tools
– Enforced user authentication procedures
– Staff training in privacy principles and cybersecurity practices
– Regular audits and testing of our data security framework

7. International Data Transfers

Where personal data is transferred outside the European Economic Area (EEA) or similar regulated jurisdictions, we ensure such transfers are subject to appropriate safeguards. These include:

– Standard Contractual Clauses (SCCs) approved by the European Commission
– Binding corporate rules (where applicable)
– Transfers to countries with an adequate data protection decision

8. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected, as required by applicable law, and for the defense of legal claims. Retention periods include:

– Usage and Technical Data: 12 months
– Account Data: Duration of account + 6 years
– Transaction and Payment Data: 7 years (financial compliance)
– Communication and Support Data: 3 years after last communication
– Marketing Preferences and Consent Logs: 5 years or until withdrawn

9. Cookie Policy

sgleog.com uses cookies and similar technologies to enhance your browsing experience. These include:

– Essential Cookies: Necessary for Website operation and navigation.
– Functional Cookies: Enable user-specific settings, such as language or preferences.
– Analytics Cookies: Collect aggregated performance and usage data to improve services.
– Performance Cookies: Monitor and track operation of the site (e.g., uptime, load time).

Please refer to our Cookie Notice for detailed information on specific cookies used.

10. Cookie Management and Compliance

You may choose which cookies we use on your device via our cookie consent banner or settings page. Under GDPR and CCPA, non-essential cookies are only enabled with explicit user consent. Users have the right to withdraw cookie consent at any time and may manage cookie preferences through their browser settings or our cookie configuration tools.

11. Children’s Privacy

sgleog.com does not knowingly collect or process personal data from children under the age of 13. If you are a parent or guardian and believe your child has provided personal data to us, please contact us at [email protected], and we will delete such information as required by law.

12. Policy Updates and User Notifications

We reserve the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological advancement. Material changes will be communicated via the Website or by email, where appropriate. Continued use of our services constitutes acceptance of any updates.

13. Contact Us

If you have any questions, concerns, or requests in relation to this Privacy Policy or your personal data, please contact us at:

Email: [email protected]

Mailing Address: Please contact us via email to receive appropriate communication paths.

We are committed to handling your inquiries promptly and in accordance with applicable privacy laws.

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Compliance Statement

sgleog.com adheres to international privacy regulations, including GDPR and CCPA. We encourage all users to contact us at [email protected] with any privacy concerns, questions about your data rights, or feedback regarding our data processing policies.